Introduction

We are committed to supporting our team members to grow and make the fullest contribution they can to Rotorua Lakes Council. We see learning and development as a shared responsibility between ourselves and our team members. Our learning and development framework contains a great variety and depth of training materials across the full range of jobs and skills required. Set out below are a variety of learning and development options available, ranging from specialist programs for technical skill development to general initiatives such as on-the-job training to develop capability in the workplace. For specific advice on training options available, contact your Organisational Development and Capability.

On-the-job training

The best job training happens at work.  On the job training techniques allow you to develop the skills, knowledge and behaviours your team need efficiently and effectively.  It involves using our own ‘experts’ or carefully chosen external people as teachers or coaches to help your team develop the capability they need now and in the future. We have identified 7 excellent options you can use to develop your team. Read more…..

Learning and development

As a manager, one of your primary responsibilities is to grow the capability of our team members.  RLC supports learning and development to ensure our people perform at higher levels, improve their job satisfaction and maintain competence in their field of expertise.   We have identified the 70-20-10 approach as an effective tool for developing capability.  Read more…

Leading Change

As leaders in the business we are expected to be innovative, progressive and to challenge the way things are done today to meet our commitment to our 2030 vision of creating a positive future for Rotorua and it’s community.  We have provided a range tools to help you plan and implement change. Read More….

Delegation

Effective delegation is a skill you can develop which delivers a genuine ‘win-win’ result.  It not only grows your team members’s capability but increases your personal effectiveness. The key is to make a conscious choice about how much autonomy you give. Think of it as choosing which of  6 levels of delegated freedom to give based on the capability of the individual and the risks/consequences if it ‘goes wrong’.  Use the tips for effective delegation and delegation conversation plan to choose the level of delegation and delegate effectively.  Read more….

Living our values

Our values determine how we go about delivering on council’s vision for Rotorua.  They should drive, guide and inspire you and your team – every day!  Read more…