Our values determine how we go about our delivering on council’s vision for Rotorua. They tell a story about how we work together as one team supporting a great community. They aren’t a poster on the wall and they aren’t negotiable. We look for them when recruiting and explain their importance when onboarding and setting expectations. We encourage these behaviours with feedback, in our performance and development programme conversations and our coaching. We recognise them with opportunity, delegation, remuneration and through Legend – our Recognition and Reward Programme. Ultimately, people cannot stay in our team unless they live by our values. They should drive, guide and inspire you and your team – every day.
Your responsibility is to make our values a reality by…
- Knowing our values – living them in word and action.
- Enable Maori staff to be Maori.
- Only recruiting people whose track record shows they share our values
- Ensuring your team understand our values – and their importance through onboarding, when setting expectations.
- Encouraging values based behaviour in your team, both in what we do and how we do it, including through feedback , performance reviews and in your coaching. Regularly discussing the values and celebrating Legend award recipients in team meetings helps with this.
- Challenging behaviour inconsistent with our values initially looking to get behaviour back on track and ultimately through warnings and dismissal.
- Rewarding and reinforcing behaviour that demonstrates our values through recognition, development opportunities, delegation, remuneration.
Our Organisational Values:
- Inspiring: We take pride in what we do and how we make a positive difference in our community.
- Helpful: We are approachable, supportive and go the extra mile.
- Innovative: We are empowered to be solutions-focused and always look for continuous improvement.
- Respectful: We treat every person as we would like to be treated.
- Engaging: We communicate and work together to achieve the best outcome.
- Biculturalism: We demonstrate a personal contribution to the organisation’s bicultural capability.